1. Information We Collect
1.1. Personal Information
When you visit or interact with our website, we may collect the following personal information:
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Full Name
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Email Address
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Billing and Shipping Address
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Phone Number
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Payment Information (e.g., credit card details)
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Billing Name: Please note that all transactions will reflect the billing name “Fresh Strokes” on your payment receipt.
1.2. Non-Personal Information
We may also collect non-personal information such as:
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Browser type and version
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IP address
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Time zone
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Cookies and browsing behavior
2. How We Use Your Information
2.1. To Process Orders
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Fulfill your orders and deliver products.
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Process payments securely. Note: “Fresh Strokes” will appear as the billing name for all transactions.
2.2. To Improve User Experience
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Personalize your shopping experience.
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Enhance our website and customer service.
2.3. For Communication
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Send you order confirmations and updates.
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Respond to your inquiries or requests.
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Send marketing and promotional content, if you opt in.
2.4. To Ensure Security
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Detect and prevent fraudulent transactions.
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Protect against unauthorized access to your information.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners, including:
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Payment processors to complete transactions securely.
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Shipping providers to deliver your orders.
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Legal authorities, if required to comply with applicable laws and regulations.
4. Data Retention
We retain your information as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your data by contacting us at [support@ps5haven.com].
5. Cookies and Tracking Technologies
Our website uses cookies to:
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Improve website functionality and performance.
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Analyze website traffic and user behavior.
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Provide personalized recommendations.
You can manage your cookie preferences through your browser settings.
6. Your Rights
6.1. Access and Update
You have the right to access and update your personal information. Please contact us at [support@ps5haven.com] to make any changes.
6.2. Opt-Out
You may opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.
6.3. Data Deletion
You may request that we delete your personal data, subject to legal or contractual obligations.